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sasifras
New User
Joined: 09 Jul 2008
Posts: 3
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 Posted: Fri Jul 11, 2008 10:09 am Post subject: THold - Last Poll: Poller has not yet ran! Issue |
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I've been looking around for an answer to this problem but I haven't been able to find a solution that works. I'm also not 100% sure on what information would be helpful in providing direction so please feel free to ask for whatever might be relevant to helping solve the ultimate problem.
Solaris v9 (underlying OS)
Cacti - v0.8.7b
MySQL v5.0.45
PIA2.1 installed
Modules Installed:
monitor
settings
thold
realtime
tools
devices
The only module I'm having a problem with is the THold module right now. when I go to the THold tab, it displays the thresholds I've defined (7 right now). At the top of the page, it says:
| Quote: | | Last Poll: Poller has not yet ran! |
I've tried a number of things to try and get this to work and I'm stuck.
1) tried to review the MySQL parameters to ensure that I was not running in strict mode
| Quote: | | sql-mode = "NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION" |
2) tried changing poller from SPINE to CMD.PHP - results are the same
3) verified that the THold tables exist in the database
4) THold is the only plugin I have defined to run as the same user as the web daemon (wasn't sure if maybe there is a permission problem? does this need to be cactiuser instead?)
5) tried to review the logs in verbose mode but didn't see anything about the thold poller process.
6) no errors being reported by the web daemon (apache) in the error_log.
-How can I verify if the thold poller is running after the normal cycle polls?
-What should I be looking at next?
Additional Note: For some reason, and I haven't figured this out yet either, under plugin management on my console tab, none of the plugins I have installed are listed at all...
Thanks in advance![/quote]
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sasifras
New User
Joined: 09 Jul 2008
Posts: 3
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| Posted: Tue Jul 15, 2008 7:38 am Post subject: |
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Doesn't anyone have any thoughts on where to look next? What about the hooks needed to spawn the Thold polling process, where do those exist? Should any log msgs be generated by Thold when it runs (in the Cacti log or otherwise)? Can I manually execute the Thold polling process to verify it is working itself?
I'm just not sure where to look next...
Help...Please....
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rani
New User
Joined: 14 Aug 2008
Posts: 1
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| Posted: Thu Aug 14, 2008 8:08 am Post subject: |
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Hello,
same prob here... I've created a Threshold Templates, but I am still having this message: Last Poll: Poller has not yet ran!
How can I make sure that the Threshold is running?
Thanks,
Rani
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sasifras
New User
Joined: 09 Jul 2008
Posts: 3
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| Posted: Thu Aug 14, 2008 8:25 am Post subject: |
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I've wanted to reply, but I cannot say with ultimate certainty that this fixed my problem so I was hesitant. I'll offer the item that I believe fixed the problem and some documentation from my system to help since nobody has been able to help me (it was frustrating)...
in the plugins directory, I had to make my webserver account/group owner of the thold directory (www is that account/group):
| Code: |
drwxr-xr-x 3 www www 512 Jul 8 10:47 thold
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Also note that the permissions are set to 755 for thold at this level. Here are the details inside of the thold directory:
| Code: |
-rwxr-xr-x 1 www www 26925 Jul 8 10:47 LICENSE
-rwxr-xr-x 1 www www 7785 Jul 8 10:47 README
-rwxr-xr-x 1 www www 11206 Jul 8 10:47 check-thold.php
drwxr-xr-x 2 www www 512 Jul 8 10:47 images
-rwxr-xr-x 1 www www 41 Jul 8 10:47 index.php
-rwxr-xr-x 1 www www 9662 Jul 8 10:47 listthold.php
-rwxr-xr-x 1 www www 32943 Jul 8 10:47 setup.php
-rwxr-xr-x 1 www www 16610 Jul 8 10:47 thold.php
-rwxr-xr-x 1 www www 3823 Jul 8 10:47 thold.sql
-rwxr-xr-x 1 www www 36436 Jul 8 10:47 thold_functions.php
-rwxr-xr-x 1 www www 6201 Jul 8 10:47 thold_graph.php
-rwxr-xr-x 1 www www 22233 Jul 8 10:47 thold_templates.php
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I think the thing that fixed this (and several other plugins) was making the .php files executable. I still have to go back and fix some of the permissions becuase I don't think this is the best solution (what I have now), but your cactiuser and web daemon user seem to need execute access to many items in various plugins. Someone could likely correct me, but this is just what I found...
Hope it helps, best of luck
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